If you are using email services for a while, then you heard of AOL mail services as it is considered as one of the most used web-based email services, and it is available in 54 languages. AOL has common features as other email services have, it has a limit of about 25 MB to send or receive any attachments. Moreover, it provides a big storage capacity of 250 GB to store your mails. AOL offers a feature that will help you to get connected with other email service providers that you can link with different email accounts.
There is no doubt that you may face issues while using AOL mail services. Some problems are very frequent to occur while using the AOL mail services such as AOL not receiving emails or AOL mail not receiving emails. So it is needed to know about the reasons that lead to not receiving emails on AOL before you use any solution to fix it.
Reasons – Why My AOL Account is not receiving Emails?
- Check your blocked list; maybe you blocked the sender.
- AOL server error.
- Weak internet connectivity.
- Wrong credentials.
- Email filters.
- Running out of space.
- Browser issues – Outdated, Cache and cookies stores, and extensions, etc.
You always need to acknowledge these issues that cause AOL account not receiving emails and keep stopping you from using the email services. After that, you can select a suitable solution accordingly.
How to resolve the AOL not receiving email from Gmail problem?
The services of AOL works quite well, but sometimes you may face some issues like AOL not getting emails. Now it can be because of many reasons that we will discuss and then we will also help you to provide the best solutions for the given issue.
Reasons- AOL Not Receiving Emails from Gmail
- Bad network connection.
- Gmail or AOL server problems.
- Wrong credentials used by the sender.
- The receiver has the sender’s email address in the block list.
- Receiving emails in junk or spam folder.
Solutions to Troubleshoot the Issue
- Ensure that you are connected with a good internet connection.
- Check for Gmail down and AOL down because if any of the servers is down, then you face issues in sending and receiving emails.
- Also, the sender needs to cross-check the receiver’s credentials at least twice before hitting the send button.
- The receiver needs to check its block list; it may be possible that you blocked the user mistakenly.
- And the most common cause that people don’t consider to check is their spam folder; you need to check the spam folder. You may receive your emails in spam.
The same reasons and solutions you can consider for AOL not receiving emails from Outlook and not even in such errors, you should also keep checking about these reasons to keep the workflow going.
How to troubleshoot the AOL mail not receiving emails on iPhone?
For using the quick services of AOL mail, people use it in their mobile phones like android and iPhone. While using this mail application, you can face issues like the AOL mail not receiving emails on iPhone but no need to be worried about such issues because there is always some ways by which you can fix things, also you can use the same steps to fix not receiving AOL emails android.
Top Four ways to troubleshoot the problem
- Try using the Airplane mode; it may help you to fix the network problems.
- You can also reset your network settings go to your mobile settings and then navigate to “General” option after that click on “Reset” and then lastly hit on “Reset Network Settings.”
- Remove your AOL account from the iPhone device and add it again.
- To remove an account, go to “settings” and then navigate to “Passwords and Accounts.”
- In this, you will see the list of accounts, choose the AOL account.
- See the delete option in the bottom, click on it.
- Now to add an account, go to “settings” and then navigate to “Passwords and Accounts.”
- See the bottom of screen, you will find the “Add account” option click on it.
- Select “AOL” and enter credentials.
- You can also complete the two-step verification process.
- For this, you need to visit the account security page of AOL.
- Hit on the option “Manage” and also ensure that your two-step verification process is on.
- Now you need to choose the “Connect Apps” option, and after that, select iOS mail application then choose your device.
- Now click on “Generate App Password.”
- Now copy the password and to mail the account page in phone settings.
- Enter the copied password as your AOL password on iPhone and click “Save.”
What to do If AOL Email not receiving attachments?
Now, this case is a bit different because here, the sender needs to follow some guidelines before sending the attachment. Because if any of the guidelines are violated, then your account will not receive the attached email.
- Sender always needs to check the size of the attachment, and it must be equal or less than 25 MB.
- You should also consider the format of the file you sent.
- It is possible that the receiver is out of space, and now no new email can be received. So in this scenario, you need to check for the available space and delete some irrelevant emails.
- You also need to protect your account from malware, spyware, and viruses. They affect the email services and cause restrictions in operation.
- Also, ensure that your device, browser, and application are updated and compatible with AOL mail services.
Consider using these steps to correct the attachment issue, and we hope that the provided solutions and methods will help you in some way to resolve your queries of AOL not receiving emails or not receiving AOL email android. If any question remains, please connect with us.
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